Our service for you
Emergency Service
Our service is particularly fast and reliable.
Our own quality standards apply to your emergencies:
We will be with you as quickly as possible – but no later than 24 hours after receiving your request.
With our own service personnel in all regions of Germany, Austria and Switzerland, we can respond flexibly to your needs.
Individual solutions for your company
Our comprehensive service in detail
Our service starts with sales: our highly qualified fire protection experts are familiar with the current regulations and provide customers with comprehensive advice based on their individual needs and in accordance with the regulations.
Our development department also works out new solution concepts specifically tailored to the customer’s requirements.
Project planning evaluates the industrial plant on site in order to clearly define all interfaces and ensure that the project runs smoothly.
Our in-house production can deliver complete systems within just a few weeks if the project requires it.
After commissioning the fire protection systems, we are always there for you with our comprehensive service.
- Advice from highly qualified personnel
- Turnkey installation and commissioning
- Inspection
- maintenance
- Supervision on site
- Training
Get in touch with us
We take care of your fire protection
We will contact you ourselves and suggest dates for the necessary maintenance work.
You are always in good hands: By working with the same contact person for a long time, we build up a long-term relationship of trust with our customers. This applies to the cooperation with our employees in project planning as well as in service.
Everything from a single source
… you often read that. But our service goes beyond the usual:
Our service technicians are regularly trained in accordance with VdS guidelines. That’s why they look after every system with a keen eye and have all the necessary skills:
Whether installation, testing, maintenance, servicing or repair – they have the knowledge and experience to carry out all services.
In turn, they learn even faster from ongoing projects and continue to gain experience.
If components or a complete solution in a system are outdated or no longer meet the current quality standard, our technician will actively inform you.
If necessary, our service technician will be happy to advise you directly on site.
Consulting
For T&B electronic, service is much more than just maintenance and repair: for us, service means providing service throughout the entire life cycle of the fire protection system – and this begins long before it is installed.
Advice and creation of individual protection concepts
We work with you to develop a customized protection concept. In doing so, we take into account both your wishes and the specifications of the insurer or official requirements.
Planning the systems
Implementation of the developed protection concepts in cost-effective solutions that are tailored to your needs.
Turnkey installation and commissioning
From extinguishing pipe installation and pipe insulation, including trace heating, to cabling and commissioning: T&B electronic provides you with all services from a single source. The time-consuming coordination of different trades is no longer necessary. We will be happy to commission and carry out the VdS or expert approval for you. All arrangements are made by us and, of course, we also prepare the necessary documents.
Operator training
Safe handling of the systems is ensured by our individual training courses.
Old system inspection
Operators are obliged to inspect old systems in accordance with the VdS guidelines.
Spark extinguishing systems sometimes have to be on “silent” standby for months without any action in order to detect and extinguish sparks quickly and effectively if necessary.
Regular inspections and maintenance are therefore no substitute for comprehensive testing of the systems after years of operation.
In cooperation with the VdS, T&B electronic, as a recognized installer of spark extinguishing systems, carries out an operational safety test on systems that are more than ten years old.
The focus here is on checking the changed hydraulic conditions in the pipe network. For this purpose, the degree of corrosion is measured and the opening times of aged solenoid valves on the automatic extinguishing systems are randomly checked. At the same time, unnecessary costs, such as water damage after rusting through of the water-bearing parts, are avoided.
- Decommissioning and draining of the system
- Endoscopic examination of the pipe network for corrosion
- Spot wall thickness measurement of the pipe network
- Assessment of hydraulic impairments due to changes in the pipe network
- Checking the opening times of solenoid valves in cooperation with the VdS
- Filling and commissioning of the spark extinguishing system
- Preparation of a report on the measurements carried out
Inspection and maintenance
Spark extinguishing systems sometimes have to be on “silent” standby for months without any action in order to detect and extinguish sparks quickly and effectively if necessary. To ensure this, we have developed a maintenance plan that gives you the certainty that your spark extinguishing system is always ready for use.
Inspections and maintenance by the T&B electronic service team ensure that your spark extinguishing systems can detect and extinguish sparks quickly and effectively when required. Our inspection and maintenance plans have been developed together with VdS Schadenverhütung and give you the assurance that your spark extinguishing system is always ready for use.
Inspection and maintenance by T&B electronic ensures that
- You comply with your statutory operator obligations in accordance with DIN VDE 0833
- The scope and quality of maintenance complies with VdS guidelines
- You achieve the maximum possible insurance discount
- Your system is always ready for use, even after months of “silent” standby
- Your fire protection system is state of the art
Checking the electrical components
For your own safety and that of your employees, you should observe the Workplace Ordinance (ArbStättV §53) and the accident prevention regulations of the employers’ liability insurance associations (BGV A1 §39), which stipulate an annual inspection of the electrical system components.
A statistic published by VdS in 1999 shows just how important it is to inspect electrical systems: 72% of the electrical systems inspected were found to have safety-relevant defects. Protection against direct contact was not guaranteed in 54% of the devices inspected.
The advantages of the review
The annual inspection of the spark extinguishing system by T&B electronic ensures a check for visible damage, a check of the cabling and a functional test of the entire system.
By checking the electrical systems, you meet your operator obligations in accordance with the ArbStättV, BG Ordinance A1 and BG Ordinance A3.
Winter check
Frost damage is not uncommon in water-bearing systems. It accounts for around seven percent of the costs borne by insurance companies for damage to buildings. Frost damage to spark extinguishing systems must also be avoided at all costs in order to ensure that the system remains operational.
Insulation of water-bearing systems is only sufficient if the cold is very short-lived. Effective preventive measures against the effects of frost are therefore always advisable in order to avoid consequential damage. This includes trace heating systems in particular.
With the winter check from T&B, you fulfill your duty of care and operator obligations in accordance with VdS 2373.
Before the frost comes:
Winter check from T&B electronic to check the operational readiness of your spark extinguishing system
- Visual inspection of the insulation for damage
- Function test of the heating tape
- Check for unaccounted for inflow of cold air, for example in the area of the pressure booster system
- Check for other structural defects, for example uninsulated openings
- Preparation of a report and, if necessary, suggestion of further measures
- Informing your employees in accordance with VdS 2373
